Welcome to the Care Professional Academy (CPA)
Microsoft Outage
CPA staff are currently unable to receive or send emails due to the global Microsoft outage affecting services including Outlook.
Our IT team is working to understand the issue and support our members. We will be providing further updates on this incident as more information becomes available.
Providers are being advised to be cautious of unexpected emails or messages claiming to offer Microsoft password resets or fixes and not to click on unverified links or share log-in details.
For any urgent general enquiries you can call our switchboard on +44 (0) 707536020.
You may find that you are unable to login into your rewards, upload certificates and reset passwords, as we are able to use the Microsoft platforms to send and receive information.
We apologise for any inconvenience and will keep you informed.
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WHO WE WORK WITH
The Care Professional Academy (CPA) is a not-for-profit organisation dedicated to supporting adult social care providers and professionals across the UK. Through a 15 year strong partnership between the Hertfordshire Care Providers Association and Hertfordshire County Council, CPA was founded to serve regions outside of Hertfordshire, including Cambridgeshire and Peterborough and has a growing national footprint. |
Individual Care Professionals
Why they use the Academy:
- Access Training and Resources.
- Track training and qualifications with a personal Training Passport.
- Access exclusive rewards and discounts at over 800 UK retailers.
- Receive career development support, wellbeing resources, and professional recognition.
Care Providers & Employers
Why they use the Academy:
- Access Training and Qualifications for all staff.
- Manage staff training and compliance via the Provider Portal.
- Support recruitment and retention with incentives and wellbeing tools.
- Prepare for inspections and governance reviews with guided tools and support.
Local Authorities & Care Associations
Why they use the Academy:
- Drive workforce development and uphold best practice standards.
- Communicate directly with Care Professionals.
- Deliver funded training and leadership development programmes.
Our mission is to elevate the status of social care professionals by:
Promoting career development and professional recognition
Enhancing workforce quality and standards
Improving recruitment and retention across the sector
Rewarding Care Professionals for their commitment and continuous professional development (CPD)
Want to learn more?
Contact us today via 01707 937 990 or email our team using the button below.