Impartial feedback service
What is the Impartial Feedback Service?
This is a survey where we gather information from the main stake holders, namely individuals who use the service, their families, the staff, and professionals who access the service. From the information they give us we will write a report which includes a suggested action plan to support the organisations quality development.
Why use our Impartial Feedback Service?
Our NEW Impartial Feedback Service is now fully linked to the latest CQC Five Questions and will ensure that providers are compliant with Health & Social Care Act Regulation 17: “Providers must seek and act on feedback from people using the service, those acting on their behalf, staff and other stakeholders so they can continually evaluate the service and drive improvement.”
We have a streamlined, online process which will also support CQC’s requirements for sustainability and accessibility for all.
We aim to have a turnaround time of 5 weeks once the survey start date is agreed, but can work to provider’s needs.
| What’s included in our IFS? |
|
Contact us
Email us via the button below or call our expert team on 01707 937 990.
Buy now
One-time payment of £495 plus VAT for the Care Professional Academy IFS service.
What Our Care Providers Say
“This service is very helpful especially to manager who do not have a lot of experience. The links provided and practical suggestions make it easy to come up with an action plan that the rest of the senior staff team can follow.“
L&F Care Services
“It gave us confidence we were on the right track with our stakeholders and allowed us to quickly address any issues that arose.“
Beau Sejour Care Services/Carrington Care Ltd
“Business Development has been instrumental in enhancing our practices the support has played a pivotal role in our growth and success.”
Wilton House Ltd