wHY SIGN UP?
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The Portal Dashboard
You may now be wondering what the Provider Portal looks like. Here is an example of a portal dashboard. You will be able to view and manage all your staff from your dashboard, and run your training report.
When you sign up as a provider, you will be asked to nominate two Provider Portal Administrators. You will receive a detailed Provider Portal User Guide, and our Academy Team will be available to support you by phone, email or video call.
Following your registration, we will provide a structured programme of resources over the first 13 weeks to help you engage your workforce. This includes an introduction brochure, payslip inserts, a team briefing presentation, and materials for induction and onboarding.
Our aim is to support you at every stage, enabling you to maximise engagement and manage your portal with confidence and ease.
Why your employees should be trained and your legal obligations
There are so many things to consider when running a business in social care and sometimes staff development and training can be lower down the list of priorities. It is imperative to the success of any business that employees are trained to a best practice standard. Do this and your business or organisation will reap the rewards. Having well trained competent staff will have a positive effect on your business, not only helping with staff retention but also regular training can have a positive effect on your CQC rating. So why should you invest in the development of your staff?

1. cOMPETENT AND CONFIDENT STAFF
Regular training helps staff feel confident and competent in their roles, while also providing a safe space to ask questions and put new skills into practice.
With ongoing changes in legislation and guidance across the care sector, regular training and development ensures your workforce remains up to date and informed.
It also plays an important role in boosting staff morale, giving individuals the opportunity to connect with others in similar roles and share experiences. By investing in training, you demonstrate your commitment to your team’s continuous learning and professional development.

2. Enabling your staff to progress
Training helps to create a positive culture within an organisation, clear career progression can be a great motivator for some, so showing that as an organisation you are focused on the individual needs of your team members can create an enabling environment. This is turn can help with staff retention.

3. A positive impact on your CQC inspections.
(KLOE) The five key lines of enquiry within the CQC framework are supported by effective training. It is therefore important that effective, regular training is happening within your business or organisation.
What you get – employee reward scheme
As your employees upload more qualification certificates, their Tier level will increase, along with the rewards available!
TIER 1 - CARE PROFESSIONAL REWARDS
Exclusive savings across 800+ retailers, along with discounts on children’s holiday clubs.
TIER 2 - TRAVEL CLUB
A wide range of travel-related discounts, including savings on parking across the UK, MOTs, servicing, car and van hire, selected bus travel, car leasing and more.
TIER 3 - STUDENT ZONE
Access to exclusive student discounts, a Student Discount Card, and eligibility for the Scholar Programme focused on leading change and improving care
TIER 4 - Experience & competition zone
Enhanced savings on experiences and leisure activities, as well as access to the Competition Zone.
TIER 5 - special luxury deals
Premium discounts on luxury experiences including Red letter days, with opportunities to relax, unwind and indulge.