What is the Impartial Feedback Service?
Our Impartial Feedback Service (IFS) is the most effective way of gathering open and honest feedback from key stakeholders. We then utilise this valuable insight from within your service to create an appropriate development plan for you to push forward the quality of your provision.
Why use our Impartial Feedback Service?
Our Impartial Feedback Service (IFS) effectively captures, analyses and acts on impartial feedback, which is hugely beneficial to your business and is an excellent quality evaluation and improvement method to see how your organisation is performing.
By completing the IFS, you will be conforming to Health & Social Care Act Regulation 17: “Providers must seek and act on feedback from people using the service, those acting on their behalf, staff and other stakeholders so they can continually evaluate the service and drive improvement.”
– Autumn Vale
What’s included in our Impartial Feedback Service?
– User-friendly online evaluation forms
– Evaluation questions aligned directly to the CQC – five key questions
– Comprehensive consultation, analysis, report, action plan, review and support
– The final report is welcomed by and can be shared with CQC, (only at your request)
If you would be interested in our Impartial Feedback Service or would like more information, please e-mail services@careprofessional.co.uk referencing your company name.
“We have been seriously impressed with the content and how it relates to a CQC inspection. The guidelines given have been invaluable and have pointed us in the direction of services that we were unaware we could access beforehand. We would highly recommend this to all care services as a valuable tool.â€
– Bluebird Care | Welwyn & Hatfield